Privacy Policy

 Last Updated: August 13, 2026 

 PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW THE VILLAGE DENTAL CARE, P.A. (“VILLAGE DENTAL,” “WE,” “US,” OR “OUR”) COLLECTS, STORES, USES, SHARES, AND OTHERWISE PROCESSES THE DATA THAT IS COLLECTED IN CONNECTION WITH YOUR ACCESS TO AND USE OF THE WEBSITE, YOUR COMMUNICATIONS WITH US, SCHEDULING APPOINTMENTS, SUBMITTING EMPLOYMENT APPLICATIONS, AND OTHER INTERACTIONS DESCRIBED IN THIS PRIVACY POLICY. THE INFORMATION COLLECTED MAY INCLUDE, WITHOUT LIMITATION, PERSONAL INFORMATION. BY ACCESSING OR USING THE WEBSITE OR BY ACCEPTING THE TERMS AND CONDITIONS PURSUANT TO WHICH THIS PRIVACY POLICY IS PROVIDED, YOU ACCEPT THIS PRIVACY POLICY. THIS PRIVACY POLICY IS HEREBY INCORPORATED INTO AND MADE A PART OF THE TERMS AND CONDITIONS BY THIS REFERENCE. 

WHEN ACCESSING AND/OR USING THE WEBSITE, YOU MAY ALSO BE SUBJECT TO PRIVACY POLICIES OF THIRD PARTIES. PLEASE READ SUCH THIRD-PARTY PRIVACY POLICIES CAREFULLY. YOU ACKNOWLEDGE AND AGREE THAT VILLAGE DENTAL DOES NOT CONTROL SUCH PRIVACY POLICIES AND HAS NO RESPONSIBILITY OR LIABILITY FOR THE ACTIONS OR OMISSIONS OF SUCH THIRD PARTIES. 

 Capitalized terms used, but not defined, in this Privacy Policy have the meanings ascribed to such terms in the Terms and Conditions. 

 If you have any questions regarding our Privacy Policy, please contact us at: 

 The Village Dental Care, P.A. 

Attn: Data Privacy 

111 LaGrande Blvd. 

The Villages, Florida 32159 

Email: info@villagedental.com  

 How We Collect Your Information 

 Information Collected Automatically 

To provide functionality for and improve the Website, we use cookies, web beacons, clear GIFs, tracking pixels, and similar tracking technologies to automatically collect certain information, including Personal Information. Information we automatically collect includes, without limitation, internet protocol (IP) addresses, internet browser type, characteristics of your device and software, domain names of your internet service provider, your precise or approximate geographic location as determined by the device you are using, a record of your usage of the Website, and the time of your usage. For more information on our collection and use of such collected information, please view our Cookie Policy. 

 Information Provided Directly By You 

You actively provide information to Village Dental in various ways while using our Website and your other interactions with us. For example, you share information when you: 

 Visit our Website; 

• Submit a contact, appointment, patient, or other form; 

• Request information regarding Village Dental or its services, schedule an appointment, or receive dental services; 

• Communicate with us by email, telephone, or other means; 

• Subscribe to newsletters or marketing communications; 

• Participate in surveys, events, promotions, testimonials, or reviews; or 

• Otherwise interact with us through the Website. 

 The “Personal Information” collected depends on the nature of your interaction with us and may include: 

 Name; 

• Mailing address; 

• Email address; 

• Telephone number;  

• Appointment information, including requested dates or times, preferred office location, and reason for the visit; 

• Patient-form information, including medical and dental history, insurance information, emergency-contact information, and preferences; 

• Financial and billing information, including insurance carrier, policy number, payment information processed through service providers, and billing address; 

• Communications, reviews, testimonials, photos, videos, and survey responses; and 

• Any other information voluntarily submitted by you. 

 All Personal Information provided by you must be accurate, complete, and current. You are responsible for notifying us of any changes to such information. 

 Additional Information Provided Through the Website 

Additional information may be requested or collected to provide Website functionality, respond to inquiries, schedule and manage appointments, facilitate patient communications, process payments and insurance claims, provide support, conduct surveys, administer promotions, or otherwise improve user experience. To the extent such information constitutes PHI, it will be handled in accordance with the HIPAA Notice of Privacy Practices.  

 Review and Modification of Personal Information 

You may request access to, review, correct, update, or delete certain Personal Information that Village Dental maintains about you, subject to applicable law and any applicable verification requirements. You acknowledge that although Village Dental will use reasonable efforts to honor requests to delete Personal Information, residual copies may remain in backup systems, disaster recovery systems, archives, or deletion logs for a period of time. 

 Types of Personal Information Collected 

Village Dental may collect, and may have collected within the last twelve (12) months, the following categories of Personal Information from users of the Website: 

 How We Use Your Data 

 Generally 

We may use your Personal Information to: 

• Verify your identity; 

• Provide and maintain Website functionality and manage dental services, appointments, and patient communications; 

• Respond to inquiries, requests, and emergencies; 

• Communicate with you regarding Village Dental and its services, including appointment reminders and schedule changes; 

• Verify identity, process payments and insurance matters, manage accounts, and provide support; 

• Enhance Website functionality and user experience; 

• Maintain Website security and prevent fraud; 

• Protect Personal Information against unauthorized access, loss, destruction, or alteration; 

• Conduct quality assurance and training, solicit feedback, and manage testimonials and reviews; 

• Conduct analytics and identify usage trends; 

• Evaluate and improve the Website, our services, and our marketing efforts; 

• Deliver targeted content and advertising; 

• Determine the effectiveness of marketing campaigns; 

• Send notifications and communications; and 

• Comply with legal, regulatory, insurance, and recordkeeping obligations; prevent fraud and abuse; and protect patients, staff, property, and systems. 

 Processing 

We may process your Personal Information for one or more of the following reasons: 

• a legitimate business interest; 

• to provide the Website and requested services; 

• compliance with our Terms and Conditions, Privacy Policy, or Cookie Policy; 

• compliance with a legal obligation; and/or 

• other specific purposes for which you have provided consent for your data. 

 Marketing and Communications 

From time to time your Personal Information, such as your name and email address, may be used to contact you with promotional materials, newsletters, marketing or other information that may be of interest to you based on your preferences. Administrative and patient-care communications, such as appointment reminders and schedule changes, may be sent separately from marketing communications. You agree that: 

 BY ACCESSING OR USING THE WEBSITE OR ACCEPTING OUR TERMS AND CONDITIONS, YOU HEREBY PROVIDE VILLAGE DENTAL AND OUR WEBSITE PROVIDERS, EXPRESS CONSENT TO CONTACT YOU ON YOUR TELEPHONE, INCLUDING, BUT NOT LIMITED TO, CALLS, LEAVING VOICE MESSAGES, AND SENDING TEXT MESSAGES, AND TO SEND EMAILS, WITH NOTIFICATIONS, INFORMATION, AND OFFERS RELATED TO VILLAGE DENTAL AND/OR THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, NOTIFICATIONS PERTAINING TO REQUESTS, COMMUNITY FORUMS, AND NEWSLETTERS, AND ADVERTISING, MARKETING, AND/OR PROMOTIONAL INFORMATION AND OFFERS. BY SUBMITTING A REQUEST OR INQUIRY FOR THIRD PARTY WEBSITE OR OTHERWISE INTERACTING WITH ANY THIRD PARTY THROUGH THE WEBSITE, YOU HEREBY PROVIDE VILLAGE DENTAL, AND THE APPLICABLE THIRD PARTY, EXPRESS CONSENT TO CONTACT YOU BY TELEPHONE, INCLUDING, BUT NOT LIMITED TO, CALLS, LEAVING VOICE MESSAGES, AND SENDING TEXT MESSAGES, AND TO SEND YOU EMAILS, WITH NOTIFICATIONS, INFORMATION, AND OFFERS RELATED TO VILLAGE DENTAL, THE WEBSITE, YOUR ACCESS TO AND USE OF THE WEBSITE, OUR PRODUCTS AND OTHER SERVICES (IF APPLICABLE), THE THIRD PARTY, AND THE THIRD PARTY PRODUCTS AND SERVICES. YOU ARE ALSO EXPRESSLY AGREEING TO RECEIVE FUTURE CALLS, VOICE MAILS, TEXT MESSAGES, AND EMAILS THAT DELIVER ADVERTISING AND TELEMARKETING MESSAGES THAT ARE GENERATED THROUGH AN AUTOMATIC TELEPHONE DIALING SYSTEM OR AUTO-DIALER, AND ARE CONSENTING TO RECEIVING MESSAGES THAT COME VIA AN ARTIFICIAL OR PRE-RECORDED VOICE MESSAGE OR THAT COME IN THE FORM OF A MASS TEXT MESSAGE MAILER. THE TERMS OF THIS PROVISION ARE NOT A CONDITION OF YOUR USE OF THE WEBSITE. THIS PERMISSION CONSTITUTES PRIOR EXPRESS WRITTEN CONSENT UNDER THE TELEPHONE CONSUMER PROTECTION ACT. THIS CONSENT APPLIES EVEN IF YOU ARE CHARGED FOR THE CALL UNDER A PHONE PLAN. YOU ACKNOWLEDGE AND AGREE THAT MESSAGE AND DATA RATES (FOR EXAMPLE, FROM YOUR NETWORK PROVIDER) MAY APPLY. YOU ARE RESPONSIBLE FOR ANY CHARGES THAT MAY BE BILLED BY THE COMMUNICATIONS CARRIERS. 

You may be contacted by the email address you provide to us, subject to your right to opt-in and opt-out, as such rights may be available to you. You can withdraw your consent to receive any direct marketing communication from us by contacting info@villagedental.com or following the unsubscribe instructions in our email communications. 

 Non-Personal Information 

We may collect and create de-identified and aggregated information and other non-Personal Information, which is not related to an identified or identifiable natural person (“Non-Personal Information”). You agree that Village Dental owns, without restriction, all Non-Personal Information and that you have no rights in or to any Non-Personal Information. Because Non-Personal Information cannot be used to personally identify you, you agree Village Dental may use such information for any lawful purpose, including for analytics, research and development and other product and service improvement purposes. 

 Information Sharing and Disclosure 

 Generally 

We do not sell your Personal Information. We may disclose Personal Information to service providers and business partners that assist us in operating the Website or our practice, including scheduling, payment processing, hosting, information technology, analytics, marketing support, secure messaging, and patient communication platforms. We may also disclose information as described in this Privacy Policy, including when necessary to comply with applicable law, enforce our policies, or protect our or others’ rights, privacy, property, or safety. 

 Third-Party Service Providers 

We may share your data with other third-party service providers, or other trusted third-party companies and individuals to provide, analyze and improve the Website, perform database management, and analyze use of the Website, perform analytics and produce statistics on the Website, or deliver other requested products and services and features to you. These third-party service providers may include, but are not limited to, Website hosting providers, cloud service providers, analytics providers, marketing and communications providers, information technology vendors, and other vendors providing services on our behalf. These third-party service providers are contractually bound to only process the limited amounts of your data that we provide them to perform specific tasks at our direction. These third-party providers are bound to maintain your data they receive from Village Dental in accordance with this Privacy Policy. You agree we may share your data with third party service providers as necessary for providing you with the Website. 

 Business Transfers 

From time to time, Village Dental may buy or sell assets or businesses. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, your Personal Information may be part of the transferred assets. You acknowledge and agree that any assignee or other successor to Village Dental (or Village Dental’s assets) will continue to have the right to use your Personal Information and other information in accordance with the terms of this Privacy Policy and, if applicable, our Terms and Conditions. If the privacy policy of any such assignee or successor will apply to your data, we will notify you before your data is transferred and becomes subject to a different privacy policy. 

 Legal Requirements 

As we may determine in our sole discretion, we may disclose your Personal Information if required to do so by applicable law, including, without limitation, responding to a subpoena or request from law enforcement, court, or government agency, or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend our rights, interests or property or that of third parties, (iii) prevent, investigate, or identify possible wrongdoing in connection with the Website, (iv) act in urgent circumstances to protect the personal safety of customers, Users, or the public, or (v) protect against legal liability. Unless restricted by applicable law, we will inform you of such a disclosure or request for disclosure before sharing your Personal Information for this purpose. 

 Your Rights Regarding Your Data 

 Depending on your place of residency, you may have certain rights related to your Personal Information, including: 

 Right to Know 

You may have the right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which it is collected, the business or commercial purposes for collecting, selling, or sharing it, and the categories of third parties to whom we disclose it. 

 Right to Access and Data Portability 

Consistent with applicable law and subject to certain exceptions, you may have the right to request, in a portable and (if technically feasible) readily usable form, the Personal Information that we have collected about you as well as more information about our data practices.  

 Right to Correct Inaccurate Information 

Consistent with applicable law, you may have the right to request that we correct inaccuracies in your Personal Information that we collected from you and retained, subject to certain exceptions. 

 Right to Delete 

Consistent with applicable law, you may have the right to request that we delete Personal Information that we collected from you and retained, subject to certain exceptions. PLEASE NOTE: Due to the inherent necessity of your data for the operation of the Website, you understand and agree that the erasure of, or withdrawal of your consent for us to process, your data may mean some features of the Website may not function properly or may not be available to you and that any such deficiency in the Website caused by such exercise of your privacy rights is not a result of discriminatory treatment for the exercise of your applicable privacy rights.   

 Right to Opt-Out 

Consistent with applicable law, you may at any time exercise the right to opt out of the sale of your data. Please note that if you opt-out of certain types of sales, we will be unable to provide you with the Website, related products and other services that rely on such sales. 

 Right to Opt-Out from Personalized Advertising 

We do not sell Personal Information. However, we do process Personal Information for purposes of displaying advertisements that are selected based on Users’ online activities over time and across different sites, services, and devices. Consistent with applicable law, you may have the right to opt-out of having your Personal Information shared for purposes of targeted advertising. 

 Right to Opt-Out of Automated Decision-Making 

Consistent with applicable law, you may have the right to opt out of the processing of your Personal Information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. Such decisions may include those related to employment opportunities, educational enrollment, financial or lending services, housing, insurance, health care services, or access to essential goods and services. 

 To exercise your applicable rights, please contact us at: 

 The Village Dental Care, P.A. 
Attn: Data Privacy 
111 LaGrande Blvd. 
The Villages, Florida 32159 

Email: info@villagedental.com  

 We may verify the identity of any person who requests to exercise any of the above listed rights by, as applicable, matching information provided by such person with information already maintained by us or requesting additional information from such person for the sole purpose of identity verification.  You may designate an authorized agent to make a request to exercise your applicable privacy rights on your behalf, in which case we will verify your identity and the identity of your authorized agent in one of the manners described above.  You understand and agree that Village Dental, at its sole discretion, may decline to comply with, or require further identity verification of, any request for which Village Dental cannot adequately verify the identity of the person submitting the request. 

 If we deny your verifiable request to exercise your applicable privacy rights on your behalf, you have the right to appeal our decision. To initiate an appeal, please submit a written request to us within thirty (30) days of receiving our denial notice. We will review your appeal and respond within thirty (30) days of receipt of your appeal. If your appeal is denied, we will provide an explanation for the denial and inform you of any further rights you may have. 

 If you have a concern about our privacy practices, please contact us using the contact information set forth above, and we will take reasonable steps to address your concern. 

 IMPORTANT: The exact scope of these rights varies by state. There are also several exceptions where we may not have an obligation to fulfill your request. 

 Data Transfers – International Users 

If you provide Personal Information to us, it may be transferred to and processed on computers in the U.S. and other countries. Do not provide your Personal Information to us if you do not want this information to be transferred outside of your country, or if the laws in your country restrict these types of transfers. 

 Third-Party Links 

At our discretion, the Website may include links to other websites not operated or controlled by us. These third-party websites are subject to separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked websites. Inclusion of these links to third-party websites through the Website does not imply that we endorse or have reviewed the third-party websites. Nonetheless, we seek to protect the integrity of the Website and welcome any feedback about these third-party websites. 

 CAN-SPAM Act 

We are committed to being compliant with the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (“CAN-SPAM Act”). All emails you receive from us or through the Website are intended to fully comply with the CAN-SPAM Act.  You may unsubscribe from receiving future emails from us at any time by contacting us at info@villagedental.com and we will promptly remove you from all correspondence for the Website. You understand and agree that being removed from all correspondence for the Website may mean some features of the Website may not function properly or may not be available to you, and you may not be able to use the Website. 

 Storage and Security 

Subject to this Privacy Policy, and unless you otherwise provide us with specific instructions, we will only store your data for as long as is necessary to provide you with access to and use of the Website, fulfill our Terms and Conditions, or as otherwise required by law. Village Dental has implemented and routinely updates and maintains appropriate administrative, physical and technical security measures to help protect your data from unauthorized access. Some of the safeguards we use to protect your data are firewalls and data encryption, information access controls, controlled access to our facilities and 24/7 monitoring of our systems databases. You acknowledge that your access to and use of the Website and, if applicable, acceptance of our Terms and Conditions is voluntary and undertaken with full knowledge and awareness that such activities necessarily entail risks, including security breaches, unavailability, loss or corruption of data, and other inherent risks associated with computer software, communications via the Internet, electronic communications and processing. You should take particular care in deciding what information you send or otherwise make available to us, and you should always back up your data or content you send or otherwise make available to us. Except as otherwise required by applicable law, Village Dental shall not be liable for the storage or loss of any of your data or content. If you believe your credentials for accessing and using the Website have been compromised, please contact us immediately at info@villagedental.com. 

 Children Under the Age of 16 

We do not specifically or knowingly provide or market the Website to children under the age of 16 or collect, store, use, share, or otherwise process Personal Information from children under the age of 16.  

 Unsolicited Information 

This Privacy Policy shall not apply to any unsolicited information you provide to us. This includes, but is not limited to, information shared to us via our Get in Touch Form, any ideas for new products or services, or modifications to existing products or services, claim or demand letters, Digital Millennium Copyright Act notices, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution. However, if any of your Personal Information is included in any Unsolicited Information, then we will only process that Personal Information in compliance with this Privacy Policy and applicable law. 

 Changes to Our Privacy Policy 

We reserve the right to change the terms of this Privacy Policy at any time by posting those changes to this Privacy Policy, so that you are always aware of our processes related to collection, use and disclosure of your Personal Information. For significant changes, we will notify you by posting a prominent notice on our Website indicating when the Privacy Policy was most recently updated.  Please consult this portion of the Website regularly for important changes to the Privacy Policy as they occur.